Effective Date: 02/22/2026
ARV Immigration Services (“ARV,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, communicate with us, submit forms, request services, or otherwise interact with our business.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal, technical, and communication-related information, including but not limited to:
Full name, Phone number, Email address, Mailing address, Information submitted through contact forms, intake forms, appointment requests, and service inquiries, Documents or information voluntarily provided in connection with immigration form preparation or administrative support services, Communication preferences, SMS opt-in and consent records, Device information, Browser type and version, IP address, Pages visited, time spent on the website, and referring websites, Cookies and similar tracking technologies.
We collect information directly from you, automatically through your use of our website, and, where permitted, through service providers that help us operate our business.
2. How We Use Your Information
We may use the information we collect for lawful business purposes, including to:
- Provide requested administrative support and immigration form preparation services
- Respond to inquiries and customer service requests
- Schedule consultations, appointments, and follow-up communications
- Send appointment reminders, case-related updates, and service notifications
- Communicate regarding requested services, documentation, and support needs
- Improve our website, systems, services, and user experience
- Maintain internal records and business operations
- Monitor and protect the security and integrity of our website and systems
- Comply with legal obligations, enforce our policies, and protect our rights
- Prevent fraudulent, unauthorized, or unlawful activity
We use information only to the extent reasonably necessary for legitimate operational and service-related purposes.
3. No Legal Advice
ARV Immigration Services provides immigration form preparation and administrative support services only. We are not a law firm and do not provide legal advice, legal representation, or legal opinions. Information submitted through our website or communication channels is used for administrative and customer service purposes consistent with the services we offer.
Submission of information through this website does not create an attorney-client relationship, fiduciary relationship, or any guarantee of service eligibility, case outcome, or acceptance by any government agency.
4. SMS Communications
If you provide your phone number and give consent to receive text messages, you may receive SMS communications from ARV Immigration Services related to:
- Appointment reminders
- Service notifications
- Follow-up messages
- Requests for documentation
- Case status updates, where applicable to our administrative support services
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.
We maintain records of SMS consent where required by applicable law and industry standards.
5. Mobile Information Sharing
No mobile information will be shared, sold, rented, or conveyed to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors or service providers that help us deliver messaging services and only to the extent necessary for those services.
6. Disclosure of Information
We do not sell your personal information. We may disclose your information only in limited circumstances, including:
- To employees, contractors, or authorized service providers who need the information to perform business functions on our behalf
- To website hosting providers, CRM platforms, communication tools, appointment systems, cloud storage providers, or other vendors supporting our business operations
- To comply with applicable law, regulation, subpoena, court order, or lawful governmental request
- To protect our rights, property, safety, systems, clients, or business operations
- In connection with a business transfer, reorganization, sale, merger, or similar transaction, subject to applicable confidentiality protections
- Any third-party service providers with access to personal data are expected to use it only for authorized business purposes and to maintain reasonable safeguards.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand user behavior, and enhance website performance. These technologies may collect technical and browsing information such as IP address, browser type, pages viewed, and session activity.
You may be able to adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect certain website features or functionality.
8. Data Security and Safeguards
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. These measures may include:
Secure servers and protected databases
Encryption and secure transmission methods where appropriate
Restricted access controls
Password-protected systems
Role-based access to sensitive information
Monitoring and security procedures designed to reduce risk
Access to personal information is limited to authorized personnel and service providers who require the information for legitimate business purposes.
Despite our efforts, no method of transmission over the internet, electronic storage, or security system is completely secure. Therefore, we cannot guarantee absolute security and disclaim liability for unauthorized access or breaches beyond our reasonable control.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the nature of the information, the services provided, operational needs, and applicable legal or regulatory requirements.
10. Your Choices
You may choose not to provide certain personal information; however, doing so may limit our ability to respond to your inquiry, provide requested services, schedule appointments, or communicate effectively with you.
You may opt out of receiving promotional or non-essential communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly. Even if you opt out of certain communications, we may still send administrative or service-related messages as permitted by law.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, tools, scheduling platforms, payment processors, social media pages, or external services. We are not responsible for the privacy, security, content, or practices of third-party websites or services. Your use of those platforms is subject to their own terms and privacy policies.
12. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
13. International Users
Our business operates in the United States. If you access our website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.
14. Changes to This Privacy Policy
We reserve the right to update, modify, or revise this Privacy Policy at any time without prior notice. Any changes will become effective when posted on this page, unless otherwise stated. Your continued use of the website or our services after changes are posted constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:
ARV Immigration Services
Email: [email protected]
Phone: 888-250-3676
